Transform Your Customer Relationships with Horizon CRM
Horizon CRM by Visionbase Software Ltd offers an intuitive interface and powerful tools to enhance customer management and drive sales growth, making it a solid choice for businesses of all sizes.
Horizon CRM, developed by Visionbase Software Ltd, is a powerful customer relationship management software designed to help businesses streamline their sales, marketing, and customer service processes. With Horizon CRM, companies can effectively manage their interactions with both current and potential customers, leading to improved customer satisfaction and increased sales.
- Customization: Horizon CRM offers a high level of customization, allowing businesses to tailor the software to their specific needs. From custom fields to personalized workflows, users can adapt Horizon CRM to fit their unique business requirements.
- Lead Management: The software provides robust lead management capabilities, enabling users to track and nurture leads throughout the sales cycle. By effectively managing leads, businesses can convert more prospects into customers.
- Sales Automation: Horizon CRM automates various aspects of the sales process, such as lead scoring, email outreach, and task assignment. This automation helps sales teams work more efficiently and focus on closing deals.
- Marketing Integration: The software integrates seamlessly with marketing tools, allowing businesses to create targeted marketing campaigns and track their effectiveness. By combining CRM and marketing efforts, companies can generate more leads and drive revenue growth.
- Customer Support: Horizon CRM includes features for managing customer support interactions, such as ticketing systems and knowledge bases. Businesses can provide better support to their customers, leading to higher satisfaction levels.
- Analytics and Reporting: Users can access a variety of analytics and reporting tools within Horizon CRM to gain insights into their sales, marketing, and customer service activities. By tracking key metrics and performance indicators, businesses can make data-driven decisions to improve their operations.
Overview
Horizon CRM is a Shareware software in the category Business developed by Visionbase Software Ltd.
The latest version of Horizon CRM is 2.0.970, released on 08/20/2016. It was initially added to our database on 08/26/2007.
Horizon CRM runs on the following operating systems: Windows.
Horizon CRM has not been rated by our users yet.
Pros
- Customizable interface to fit specific business needs
- Integrates well with other popular business tools and software
- Robust reporting and analytics capabilities
- Automated workflows to streamline processes
- Scalable to accommodate business growth
Cons
- Can be expensive for small businesses with limited budgets
- Steep learning curve for new users to master all features
- Customer support can be slow to respond to issues
- Mobile application functionality may be limited compared to desktop version
- Occasional software bugs that require updates or patches
FAQ
What is Horizon CRM?
Horizon CRM is a customer relationship management software developed by Visionbase Software Ltd.
What features does Horizon CRM offer?
Horizon CRM offers features such as contact management, lead tracking, sales pipeline management, task and activity tracking, email integration, reporting and analytics, and customizable dashboards.
Can Horizon CRM be customized to fit specific business needs?
Yes, Horizon CRM can be customized to fit specific business needs. It provides a flexible framework for customization and supports various customization options, including custom fields, workflows, and user-defined modules.
Does Horizon CRM integrate with other software?
Yes, Horizon CRM can integrate with other software applications such as email clients, accounting systems, marketing automation tools, and customer support systems. It provides APIs and pre-built integrations for seamless data exchange and automation.
Is Horizon CRM cloud-based or on-premises?
Horizon CRM is available both as a cloud-based solution and an on-premises deployment. Customers can choose the deployment option that suits their requirements best.
Can I access Horizon CRM from mobile devices?
Yes, Horizon CRM is mobile-responsive and accessible from various mobile devices. The software provides mobile apps for iOS and Android platforms for convenient access on the go.
How does Horizon CRM ensure data security?
Horizon CRM ensures data security through various measures such as encryption of sensitive data, role-based access control, user authentication mechanisms, regular data backups, and compliance with industry-standard security protocols.
Does Horizon CRM provide customer support?
Yes, Visionbase Software Ltd. offers customer support services for Horizon CRM. They provide various support channels, including email, phone, and online knowledge base resources.
What is the pricing model for Horizon CRM?
The pricing model for Horizon CRM depends on factors such as the number of users, deployment type (cloud or on-premises), and optional add-ons. It is recommended to contact Visionbase Software Ltd. for detailed pricing information.
Can I try Horizon CRM before purchasing?
Yes, Visionbase Software Ltd. offers a free trial of Horizon CRM. Users can sign up for the trial on their website to evaluate the software's features and suitability for their business.
Boris Weber
I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.
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